Privacy Policy

Effective Date: June 17, 2026

This Privacy Policy explains how Kathleen’s Natural Balance (trading as Natural Balance Healing) collects, uses, and protects your personal information when you visit or use our website https://naturalbalancehealing.org/ or receive our services.

1. Information We Collect

We collect the following personal information:

Name

Email address

Phone number

Billing/shipping address

Payment details

IP address and device/browser information

Health and medical information (including medical history, past and present conditions, surgeries, medications, and relevant doctor information)

This medical information is collected solely to ensure safe and effective massage therapy and healing services.

2. How We Collect Your Information

We collect information through:

Website forms

Newsletter signups

Service booking and intake forms

Direct communications with you

3. How We Use Your Information

We use your personal information to:

Provide and deliver our massage therapy and healing services

Ensure safe treatment by understanding your health history

Communicate with you about appointments and services

Send marketing emails and updates (you may opt out at any time)

Process payments and maintain billing records

We do not use your data for targeted advertising or automated profiling.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except as necessary to provide the services you requested or as required by law.

We do not transfer your data outside the United States.

5. Data Storage and Security

Your information is stored in a secure web platform database and in a private physical file cabinet. We retain your data for up to 6 years or as long as necessary for legal and business purposes. We use reasonable security measures to protect your information.

6. Cookies and Tracking

We do not use cookies or tracking technologies on our website.

7. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us by phone, text, or email.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Kathleen Loreti Kathleen’s Natural Balance / Natural Balance Healing 5847 Garfield Rd, Venice, FL 34293 Phone: 941-468-2299 Email: [email protected] or [email protected]